Privacy Policy

Introduction

We value your privacy and want to be clear about the data we collect, how we use it, and your rights to control that information. Our website address is: www.thepotterspub.co.uk

Data we collect

We may collect Personal Data (such as your name and contact information) and Non-Personal Data (such IP address, browser information, user activity, and other diagnostic data).

Data you provide

By providing personal information via the online form on our website, you agree to us contacting you regarding the information you request. You should not complete any request form or contact us directly if you do not wish for such data to be collected.

How the data is used

We use your Personal Data to respond to your enquiries and to send you marketing communications. We use your Non-Personal Data to help us improve our website and services.

Marketing communications

If at any time you would like your details to be removed from our marketing database all our email communications contain an “unsubscribe” function. Alternatively please request in writing to info@thepotterspub.co.uk

Data sharing

We do not sell or share your Personal Data with third parties for marketing purposes. Your Personal Data may be shared with our service providers, they are required to keep your information confidential and secure.

Data retention

We will retain your Personal Data for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer period is required by law.

Data security

We use appropriate security measures to protect your Personal Data from loss, misuse, alteration, and unauthorised access.

Users’ rights

You have the right to access, update, or request deletion of your Personal Data. You also have the right to object to the processing of your personal data.

Request your data

If you have any concerns about our use of your Personal data, please contact info@thepotterspub.co.uk or write to us: The Potters Arms, 129 Station Road, Burgess Hill, West Sussex, RH15 9ED.

Policy updates

Our Privacy Policy may be updated from time to time, so please check it regularly.

Cookies & analytics

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies allow a website to recognise a user’s device, provide efficient navigation, remember preferences, and generally improve user experience.

Strictly necessary cookies – these are essential to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you may require cannot be provided.

Performance cookies – these collect information about how visitors use a website, including which pages visitors go to most often, and if they get error messages. These cookies don’t collect information that identifies a visitor. These are only used to improve how a website works.

Google analytics – these cookies collect information about how visitors use our site. We use the information to help us improve our site and services. All information collected is anonymous, including the number of visitors to the site, where visitors have come from and the pages they visited.

We’re coming up halfway through October and our ho

It’s Tuesday, which means free pool at The Potters

The Afterlife Band join us at The Potters on Frida

It’s finally roast weather again and our Yorkie wr

Oooooff👀 Your weekend reminder … Brunch Club is he

Thank goodness it’s Friday… which means the weeken

TOMORROW NIGHT ~ Riff N Western are back at The P

HALLOWEEN PARTY 🎃 Join us at The Potters on Saturd

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OUR REVIEWS

    
 
 
       Posted on Google  
   
   james seaton 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent Pub with friendly Staff! Quick service - Massive garden with outside bar which was brilliant.
  
 
      Posted on Google  
   
   Colin Etherington 
 
 
 
 Trustindex verifies that the original source of the review is Google. Well the sun is out and that helps, but to have an enjoyable time it’s just important to be in the right environment. The Potters Arms in Burgess Hill delivers exactly that! The atmosphere for a family pub is extraordinary in as much as it caters for everyone. From bikers to families, this boozer has given Burgess Hill a life line and I cannot tell you how grateful I am to Joe and his team, if you want football, DJ’s & live bands this pub delivers it! Plus the staff like Chester, Annie & Shannon go beyond to make your visit memorable for the right reasons - trust me and you will be pleased you read this. Undoubtedly it’s the best run pub in town. Cheers Col
  
 
      Posted on Google  
   
   Eshe Brown-Moor 
 
 
 
 Trustindex verifies that the original source of the review is Google. Love this little dog-friengly gem in Burgess Hill. Loads of tables outside, a huge screen and great burger menu! Plus lovely helpful staff (thank you Jacqui) and live jazz every Thursday night. This pub really does have everything!
  
 
      Posted on Google  
   
   Amanda Miles 
 
 
 
 Trustindex verifies that the original source of the review is Google. Fantastic vibe & Brilliant staff! Highly Recommended!
We recently visited for my daughter’s 18th birthday and the whole experience was fantastic from start to finish.
The manager (Joe) was incredibly helpful beforehand, talking me through all our options, whether we wanted catering or a separate room. Because we were a smaller group and it was a beautiful hot day, we decided to sit outside. He very kindly reserved us a lovely, dedicated spot in the garden.
The outdoor area is brilliant! It had comfortable sun chairs, a large garden for the kids to run around in down the back, and even a table football game that kept the younger ones thoroughly entertained. (They also have a pool table and darts inside, which is a great touch).
We ordered food on what was a busy Bank Holiday Monday. Most of us had burgers and fries or loaded fries, and everything was delicious. Crucially, I have three very fussy family members in the group, and all three found something they loved and completely finished their meals!
The staff were amazing. Two of the team behind the bar, Jade and Daniel, were absolutely brilliant, and the other staff members were incredibly attentive and friendly throughout our visit. Family members who traveled quite a distance to celebrate with us couldn't stop praising how lovely the venue was.
The vibe was so great that we’ve already been back on a Sunday! We sat in the garden again and tried the Taste of Yorkie wrap, which was amazing. This is a beautiful pub with a fantastic atmosphere. We will definitely be back again and again!
  
 
      Posted on Google  
   
   Stuart Fowler 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great venue for my wife's birthday party. Hired the terrace, great food drink and service! Staff were very helpful and attentive. Good vibes and fun had by all. Would highly recommend.
  
 
      Posted on Google  
   
   Katie 
 
 
 
 Trustindex verifies that the original source of the review is Google. Had my daughter’s 21st here at the weekend. From booking the area to the day contact was great from Joe. We were lucky with the weather and the outdoor bar is a fantastic addition. Lots of people had food and the food was great and reasonably priced. Joe and his team are brilliant. Would highly recommend a visit here. The garden is amazing!
  
 
      Posted on Google  
   
   Adam Johnson 
 
 
 
 Trustindex verifies that the original source of the review is Google. Hired the function area for an awards ceremony for around 30 people. Great Space, Great Food and Great Service.
  
 
      Posted on Google  
   
   T W 
 
 
 
 Trustindex verifies that the original source of the review is Google. I recently arranged a team event here and couldn’t have been happier with how everything went. Communication with the manager Joe was excellent from start to finish, and he was incredibly helpful and accommodating, adapting the buffet menu to suit our needs while ensuring there were plenty of gluten-free and vegetarian options available.

The food was excellent, and hiring the function room worked perfectly for our group. Having exclusive use of the pool table and our own cordoned-off garden area made the event feel really special.

The whole pub refurbishment looks fantastic, creating a great atmosphere, and it was all excellent value for money. The staff were friendly, welcoming, and attentive throughout.

Overall, it was a brilliant event and I heard lovely feedback from team members there about the venue. I would highly recommend this venue for anyone planning a work function or group event and I would happily book again for future events.
  
 
      Posted on Google  
   
   Katie Webb 
 
 
 
 Trustindex verifies that the original source of the review is Google. We held a big celebration event here in May . Joe and his team worked so hard on the day of the event event to make sure that everything ran smoothly . The Chef and all the bar staff couldn’t have been more friendly and welcoming too ! Can’t wait to celebrate my next big event here in September ! Thanks Joe and team